Terms of Service
Last updated: October 30, 2026
Operator and scope
This website and the Almovs store are operated by Shaanxi Zhiyuan Tenglian Technology Co., Ltd. “We,” “us” and “our” mean that company. These Terms govern website use. Product transactions are also governed by the Terms of Purchase, Shipping Policy and Return Policy. Personal information is handled under our Privacy Policy.
Eligibility and permitted use
Use of the website indicates acceptance of these Terms to the extent permitted by law. Purchasers must have legal capacity and be at least 18 or the age of majority applicable to them. Provide accurate information and keep any account credentials secure. Notify us of suspected unauthorized access.
Do not introduce harmful code, access systems without permission, disrupt checkout, commit fraud, misuse personal information or infringe others' rights. We may take proportionate steps to address misuse and security threats while preserving rights connected with valid orders.
Website content and product descriptions
Protected website materials belong to us or the relevant rights holders. Personal shopping use is permitted; commercial reuse requires permission or another lawful entitlement. We aim to keep product details accurate. Display settings may affect colors, but they do not excuse a material discrepancy between an item and its listing.
If a significant listing or pricing error affects a purchase, we will explain the issue and offer an agreed correction or cancellation with a full refund. An increased price will not be imposed without consent.
Purchase policies
The Terms of Purchase address contract formation, charges and order remedies. Delivery details are in the Shipping Policy, and return eligibility and refunds are in the Return Policy. Purchase-specific terms prevail over inconsistent general website provisions, subject to mandatory law. The policies applicable when an order is accepted continue to govern it unless a lawful change is agreed or benefits the customer.
External links and submissions
External services may have their own terms and privacy practices. Using providers does not remove our seller obligations. Submit only reviews, images or other content that you are entitled to share. Reviews must reflect real experiences and comply with law.
Where you submit material for publication, you permit us to display and reasonably format it for the store and related products on a non-exclusive basis, subject to applicable law and any additional permissions required. You retain ownership. We may remove unlawful or privacy-infringing content. Support and refunds do not depend on posting a positive review.
Availability and responsibility
We take reasonable steps to maintain the website but cannot guarantee uninterrupted access. Any lawful limitation of liability operates only to the extent permitted by applicable law. Nothing excludes liability that cannot legally be excluded, mandatory warranties, remedies for nonconforming goods, or lawful payment-dispute rights.
Law and disputes
These Terms are governed by the laws of the People's Republic of China, subject to mandatory consumer protections available under applicable U.S. federal or state law. Contact us to seek an informal resolution. Unresolved disputes may be submitted to competent courts in Xi'an, Shaanxi, China, except where mandatory rules permit or require another forum, including the consumer's local courts. These Terms do not require arbitration or waive rights that cannot lawfully be waived.
Updates and severability
We may revise these Terms prospectively and provide legally required notice. Updates do not retroactively alter accepted orders without a lawful basis. If one provision is unenforceable, the remainder continues to apply where legally permitted. Online customer support is available 24 hours a day, 7 days a week.
Company and contact details
Brand: Almovs
Legal company name: Shaanxi Zhiyuan Tenglian Technology Co., Ltd.
Business address: Room 2007, Building B1, Haijing International, 90 meters southeast of the intersection of Fengcheng 2nd Road and Wenjing Road, Xi'an Economic and Technological Development Zone, Shaanxi Province, China.
Email: service@Almovs.com
Telephone: +86 29-89128780
Customer service: Online support is available 24 hours a day, 7 days a week.