Privacy Policy

Last updated: October 30, 2026

Scope and responsibility

Shaanxi Zhiyuan Tenglian Technology Co., Ltd., operating as Almovs, is responsible for personal information used in running our store and is the controller where applicable law uses that term. This policy covers our website, purchases, customer support and related communications.

Information we handle

We may collect your name, contact details, delivery and billing addresses, account information, order history, payment status and transaction references. We also process support correspondence, photographs and other materials you choose to provide. Technical information may include IP addresses, device and browser details, pages visited, referrals, interactions and cookie preferences.

Payment providers handle payment credentials. Customer support does not require complete card numbers or security codes. Where enabled, analytics and advertising technologies process browsing information subject to applicable consent and opt-out requirements.

Why we use information

We process information to take payment, fulfill orders, deliver purchases, provide support, manage returns and refunds, maintain records, prevent fraud and protect our services. Where permitted, we use analytics to improve store performance. Marketing messages are sent with consent or another lawful basis where permitted. Use the unsubscribe link to stop promotional emails; essential purchase and service messages may continue.

Where a legal basis is required, we rely on contractual necessity, legal obligations, consent, or legitimate interests such as fraud prevention and service administration, subject to applicable rights.

Recipients of information

Information needed for their work may be shared with hosting and commerce platforms, payment processors, warehouse operators, carriers, support providers and professional advisers. Optional analytics and advertising partners may receive relevant information according to your choices and applicable law. We may disclose information to satisfy legal obligations, protect lawful rights, or complete a business transfer with appropriate safeguards.

We do not rent customer lists for unrelated marketing. Some advertising disclosures may count as a sale, sharing or targeted advertising under state law even if no money is exchanged; applicable opt-out rights extend to those disclosures.

Cookies and privacy choices

Essential cookies support security, shopping carts, checkout and preference storage. Non-essential tracking is subject to your choices and consent where required. Available cookie controls should allow you to accept, refuse or manage optional technologies. You may also use browser settings and contact us to exercise applicable privacy rights. Refusing optional tracking does not prevent purchases, although blocking essential cookies may interfere with checkout. Where applicable, we honor legally recognized opt-out preference signals, including Global Privacy Control. Withdrawal of consent affects future processing.

Retention and security

We retain personal information only for the time reasonably needed for its purpose, including completing transactions, meeting accounting or legal requirements, preventing fraud and resolving disputes. Retention depends on the record type and applicable obligations. Information no longer needed is deleted or de-identified where appropriate. We use reasonable organizational and technical safeguards, but no online service can promise absolute security.

International processing

Our company operates in China. Information may be processed in China, the United States and other locations where our providers operate. Where required, we use appropriate contractual or other legally recognized safeguards for international transfers.

Your rights

Depending on your location and applicable law, rights may include access, correction, deletion, portability, restriction, withdrawal of consent, and opting out of sale, sharing or targeted advertising. Certain laws also provide rights regarding sensitive information, authorized agents and appeals. We will not unlawfully discriminate against you for exercising these rights.

Send requests to service@Almovs.com or call +86 29-89128780. We may request proportionate identity verification for access, correction or deletion. You do not need to create an account to submit an opt-out request. We respond within the deadlines required by the law that applies to your request and notify you of any permitted extension. If an appeal right applies, send your appeal to the same email with the subject “Privacy Appeal.” You may also contact the relevant regulator where available.

Children and external services

Our store is intended for adult purchasers and is not directed to children under 13. We do not knowingly collect information from children under 13 or knowingly sell or share personal information of children under 16. Contact us if you believe a child has supplied information so we can investigate and take appropriate action. External websites operate under their own privacy policies.

Updates and enquiries

Revisions will be published with an updated date. We provide additional notices or obtain renewed consent where required. Online privacy and customer support are available 24 hours a day, 7 days a week; statutory request deadlines remain governed by applicable law.

Company and contact details

Brand: Almovs

Legal company name: Shaanxi Zhiyuan Tenglian Technology Co., Ltd.

Business address: Room 2007, Building B1, Haijing International, 90 meters southeast of the intersection of Fengcheng 2nd Road and Wenjing Road, Xi'an Economic and Technological Development Zone, Shaanxi Province, China.

Email: service@Almovs.com

Telephone: +86 29-89128780

Customer service: Online support is available 24 hours a day, 7 days a week.